Terms Of Use

Last Updated: 26/08/2025

Welcome to the CitySmile website (hereinafter: “the Website”). Browsing and using the Website indicates your full agreement to these Terms and Conditions. If you do not agree with the provisions herein, you must refrain from using the Website.

1. General

• The Website is operated by CitySmile Clinic, whose offices are located at 93B Ha’atzmaut St., Ashdod.

• The Terms are written in masculine form for convenience only but apply equally to women and men.

• The provisions of these Terms apply to all users of the Website, including visitors, patients, newsletter subscribers, or those booking appointments through the Website.

• The Website management may change these Terms from time to time at its sole discretion, and such changes shall be binding from the moment they are published on the Website.

2. Website Content and Information

• The Website contains general information in the field of dentistry, clinic services, articles, marketing content, and options for leaving contact details or inquiries.

• The information on the Website does not constitute personal medical advice and is not a substitute for a medical examination by a qualified doctor.

• Reliance on any information appearing on the Website is solely at the user’s responsibility.

• The Website management is not responsible for the accuracy, timeliness, or completeness of the information, and the use of the information is at the user’s own risk.

• In any case of contradiction between the Website’s information and medical instructions or the opinion of a clinic doctor, the professional instructions shall prevail.

3. Online Services

• The Website allows contacting the clinic, leaving details for scheduling appointments, or submitting general inquiries.

• Leaving details on the Website does not obligate the clinic to provide services until explicit confirmation is received from a clinic representative.

• Online appointment scheduling is subject to telephone/email confirmation by CitySmile.

• The Website management may stop or change the online services at any time without prior notice.

• Prices, services, and descriptions displayed on the Website are subject to change at any time at the clinic’s discretion and are not binding until final approval with the patient.

4. Copyrights and Intellectual Property

• All copyrights, trademarks, information, images, videos, texts, content, and graphic design on the Website are the exclusive property of CitySmile, unless explicitly stated otherwise.

• It is prohibited to copy, distribute, reproduce, publish, translate, transmit, or transfer any part of the Website to third parties without prior written approval from the clinic management.

• The Website is intended for personal and non-commercial use only.

5. Privacy and Data Protection

• When leaving details on the Website (such as name, phone number, email), the information will be used by the clinic solely for contacting you and improving service.

• Data is stored in accordance with the Privacy Protection Law, 1981, and its regulations.

• The Website management undertakes not to transfer personal information to third parties without the user’s consent unless required to do so by law.

• The user agrees that the clinic may use their details for direct mailing and updates unless explicitly requested otherwise.

• The Website uses cookies and digital monitoring tools to improve user experience, analyze browsing data, and personalize content and advertising. The user may change browser settings to block cookies, but this may affect the browsing experience.

• The clinic takes reasonable and accepted information security measures to protect submitted data but cannot guarantee absolute protection against intrusions.

6. Limitation of Liability

• The Website management and the clinic shall not be held liable for any direct or indirect damages that may be caused to the user due to use of the Website.

• The Website management is not responsible for any damage, loss, or expense caused by technical malfunction, system disruption, communication failure, or unauthorized intrusion into the Website’s systems.

• The Website management shall not be liable for any outcome resulting from the use of medical or general information published on the Website.

• In any case, the clinic’s liability to the user—if it exists—shall be limited to the actual amount paid for the specific service in question.

7. User Responsibility

• The user undertakes to use the Website in accordance with the law and avoid any action that may harm the Website, its content, the clinic, or third parties.

• The user undertakes not to upload offensive, illegal, false, racist, or any harmful content that may cause damage to third parties.

• The user is responsible for any action performed through their account or details provided on the Website.

8. Links to External Websites

• The Website may contain links to third-party websites.

• The Website management is not responsible for the content, accuracy, or reliability of such websites.

• Any use of external websites is solely at the user’s responsibility.

9. Indemnification

• The user undertakes to indemnify CitySmile, its employees, managers, and representatives against any damage, loss, profit loss, payment, or expense caused to them due to a violation of these Terms or any illegal action performed by the user.

10. Service Termination or Website Closure

• The Website management may terminate Website activity or parts thereof at any time, modify or delete content, restrict access to services, or discontinue services—at its sole discretion.

• The user waives in advance any claim or demand against the clinic for performing such actions.

11. Jurisdiction

• The applicable law for these Terms and any use of the Website shall be exclusively the laws of the State of Israel.

• The exclusive jurisdiction over any matter or dispute shall rest with the competent courts in the city of Ashdod or the Southern District only.

12. Contact Information

• For questions, inquiries, or requests, you may contact the Website management at: Phone: 053-450-9132 or via the contact form on the Website.