Privacy Policy

Update Date: August 26, 2025

Introduction

The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we do with your personal information and is updated in accordance with Amendment 13 to the Privacy Protection Law, 1981.

Credit

This document was created using a template from SEQ Legal (seqlegal.com) and modified by CitySmile.

Organization Details

Organization Name: CitySmile – Dental and Aesthetic Clinic
Address: Ha’atzmaut 93B, Ashdod
Contact Email: Ctsmileclinic@gmail.com
Contact Phone: 053-450-9132

In accordance with Amendment 13 to the Privacy Protection Law, due to the scope of our activities and the type of services we provide, we are exempt from the obligation to appoint a privacy protection officer. However, we are committed to all provisions of the law regarding privacy protection and personal information.

How We Collect Your Personal Information

We may collect, store and use the following types of personal information:

• Information about your computer including your IP address, geographical location, browser type and version, and operating system
• Information about your visits and use of this website, including referral source, length of visit, page views and website navigation paths
• Information you enter when you register with our website, such as your email address
• Information you enter when you create a profile on our website. For example: your names, your profile pictures, gender, date of birth, marital status, interests and hobbies, education details and employment details
• Information you enter in order to set up a subscription to our email messages and/or newsletters
• Information that is generated during your use of our website, including when, how many times and under what circumstances you use it
• Information relating to anything you purchase, services you use, or transactions you carry out through our website, which includes your name, address, your phone number, your email address and credit card details
• Information that you post on our website with the intention of publishing it on the internet
• Any other personal information that you send to us

Legal Basis for Processing Information

In accordance with the updated Privacy Protection Law, we process your personal information based on the following legal bases:

• Your consent – when you have given explicit consent to process the information
• Contract performance – when processing is necessary for the performance of a contract to which you are a party
• Legal obligation – when we are required by law to process the information
• Legitimate interest – when we have a legitimate interest in processing the information, provided that your right to privacy is not harmed

Use of Personal Information

Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:

• Managing our website and business
• Personalizing our website for you
• Enabling your use of the services available on our website
• Sending goods purchased through our website
• Supplying services purchased through our website
• Sending statements, invoices and payment reminders to you, and collecting payments from you
• Sending non-marketing commercial communications
• Sending email messages that you have specifically requested
• Sending our newsletter by email if you have subscribed to it (you can unsubscribe at any time)
• Sending marketing communications related to our business or to third-party businesses that we think may interest you (only with your explicit consent)
• Providing statistical information about our users to third parties (anonymous information only)
• Dealing with inquiries and complaints made by you or about you regarding our website
• Keeping our website secure and preventing fraud
• Verifying compliance with the terms and conditions governing the use of our website
• Other uses as may be agreed with you

If you submit personal information for publication on our website, we will publish and use that information in accordance with the license you grant us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using privacy controls on the website.

We will not provide your personal information to any third party for their direct marketing purposes or those of any other third party without your explicit consent.

Disclosure of Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisors, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies (this includes our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information in the following cases:

• Insofar as we may be required to do so by law
• In connection with any ongoing or prospective legal proceedings
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction)
• To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information

Except as provided in this policy, we will not provide your personal information to third parties.

International Information Transfers

Information that we collect may be stored, processed and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy.

Information that we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: United States of America, Russia, Japan, China and India.

Personal information that you publish on our website or submit for publication on our website may be available, via the internet, around the world. We cannot prevent the use or misuse of such information by others.

You expressly agree to the transfers of personal information described in this section.

Retention of Personal Information

This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in regard to the retention and deletion of personal information.

Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data in the following cases:

• Insofar as we may be required to do so by law
• If we believe that the documents may be relevant to any ongoing or prospective legal proceedings
• In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction)

Security of Your Personal Information

We will take reasonable technical and organizational measures to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure servers (which are password-protected and firewalled).

All electronic financial transactions entered into through our website will be protected by encryption technology.

You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping the password you use for accessing our website confidential; we will not ask you for your password (except when you are logging into our website).

Your Rights

In accordance with Amendment 13 to the Privacy Protection Law, you are entitled to the following rights regarding your personal information:

Right of Access

You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:

• The payment of a fee (in accordance with the provisions of the law)
• The supply of appropriate evidence of your identity (for this purpose, we will usually accept a copy of your passport certified by a notary in addition to an original copy of a utility bill showing your current address)

Right to Correction of Information

You may request correction of personal information that is incorrect or inaccurate that we hold about you.

Right to Deletion of Information

In certain cases, you may request deletion of your personal information.

Right to Restrict Processing

In certain cases, you may request restriction or cessation of processing of your personal information.

Right to Object to Processing for Marketing Purposes

You may instruct us at any time not to process your personal information for marketing purposes.

In practice, you will usually agree in advance explicitly to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.

Right to Data Portability

In certain cases, you may receive your personal information in a structured, machine-readable format, and transfer it to another entity.

Right to Withdraw Consent

When processing is based on your consent, you may withdraw your consent at any time.

We may withhold the personal information that you request to the extent permitted by law.

To exercise your rights, please contact us using the contact details specified in the “Contact” section.

Amendments

We may update this policy from time to time by posting a new version on our website. You should check this page from time to time to ensure that you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our website.

Third Party Websites

Our website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Cookies

Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

We use both session and persistent cookies on our website.

Names of Cookies We Use

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

We use Google Analytics and Adwords on our website for the purpose of recognizing a computer when a user visits the website / tracking users as they navigate around the website / enabling the use of a shopping cart on the website / improving the usability of the website / analyzing the use of the website / administering the website / preventing fraud and improving the security of the website / personalizing the website for each user / targeting advertisements which may be of particular interest to specific users.

Blocking Cookies

Most browsers allow you to refuse to accept cookies – for example:

Internet Explorer (version 10): you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”

Firefox (version 24): you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu and unchecking “Accept cookies from sites”

Chrome (version 29): you can block all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Deleting Cookies

You can delete cookies that have already been saved on your computer – for example:

Internet Explorer (version 10): you must delete cookie files manually (you can find instructions for doing so at http://support.microsoft.com/kb/278835)

Firefox (version 24): you can delete cookies by clicking “Tools”, “Options”, “Privacy”, then selecting “Use custom settings for history”, clicking “Show Cookies”, and then clicking “Remove All Cookies”

Chrome (version 29): you can delete all cookies by accessing the “Customize and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”

Deleting cookies will have a negative impact upon the usability of many websites.

Data Security Breach Notification

In accordance with Amendment 13 to the Privacy Protection Law, in case of a data security breach that may harm you, we will notify you and the Privacy Protection Authority in accordance with the provisions of the law.

Contact

If You Have Been Harmed

If you have been harmed or have any concerns regarding privacy or the use of your personal information on our website, please contact us in the following manner:

• Send an email to: Ctsmileclinic@gmail.com
• Call the phone number: 053-450-9132

We are committed to handling every inquiry quickly and professionally, and will make every effort to resolve the issue to your satisfaction.